Reporting Issues


External Common Areas
The Old Meadow Management Company Ltd, which we refer to as the Residents' Management Company (RMC), was established to take ownership of the external common areas (ECAs) of the estate. The ECAs include roads, gardens, street lighting, security gates, communal TV system, car parking spaces of the leasehold flats, and the bin and bike stores.

Warwick Estates is the managing agent appointed by the RMC to look after the external areas on our behalf. Typically Warwick Estates prepare and collect the service charges; maintains our accounts; and appoints and oversees the contractors for various services like the communal TV system, garden and ground maintenance, and the security gates.

If you experience a problem with one of these areas please:

Log onto the ticket system on The Warwick Estates portal - this is for owners only.

If the issue is a health and safety issue and needs immediate and urgent attention please report to or call 01279 626616

Apartment Blocks
Principle Estate Management is the managing agent appointed by the block freeholders to look after the needs of residents in all of the apartments with the exception of Severn House (which remains with Warwick Estates). To report an issue please contact:
Opening Hours - Monday to Friday 09:00 - 17:30 Switchboard - 0121 289 4315
Out of Hours Emergencies - 0121 728 4434
Property Manager - Stephen Downing
General Enquiries -
Maintenance matters -
Accounts queries -